Effective Date: 2nd January 2025

1. Acceptance of Terms

By accessing or using Alleviate Online, you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please do not use the platform.

2. Eligibility

Our services are available to users globally. However, you must be at least 18 years old or have parental consent to use our services.

3. Account Creation

To access our platform and services, you must create an account. You are responsible for maintaining the confidentiality of your account details and for all activities under your account. Any unauthorized use should be reported immediately.

4. Program Access and Membership

Upon purchasing a program or membership, you will gain access to the respective content on the platform. Your account and membership are personal and non-transferable. Sharing login details or program content is strictly prohibited. Violation of this may result in termination of your access without refund.

5. Health Disclaimer

The content provided on Alleviate Online is designed to assist with exercises and techniques aimed at alleviating your pain. While our programs are developed by a health professional, they are intended for general guidance and are not a substitute for personalized medical advice or treatment. Always consult with a qualified healthcare provider before starting any exercise or therapy, especially if you have any existing medical conditions or concerns. By using our services, you agree to take full responsibility for any injuries or health-related issues that may arise from participation in the exercises or programs.

6. Payment Terms

Payment for programs and services is processed via Stripe. Once a program is purchased, no refunds are offered.

7. Marketing

By purchasing a program or booking an appointment, you consent to receive marketing communications from us.

You can opt out at any time via the unsubscribe options or by contacting us at [email protected].

8. Restrictions of Use
   

You agree not to:

• Share your account or program access details with others.

• Copy, distribute, or reverse-engineer any content on the platform.

• Use the platform for any illegal or harmful activities.

9. Limitation of Liability

   Alleviate Online is not liable for any damages arising from the use or inability to use the services, including any injuries resulting from following the program. Use our services at your own risk.

   10. Termination

   We reserve the right to suspend or terminate your access to the platform at our discretion, particularly if you violate these Terms of Use.

   11. Governing Law

   These Terms of Use are governed by the laws of the United Kingdom.

   12. Changes to Terms

   We reserve the right to update or change these Terms of Use at any time.

   Any changes will be posted on this page, and the "Effective Date" will be updated.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at

[email protected] or via WhatsApp at [Insert WhatsApp Contact].